VanOne

Very dogie!
At the beginning the guy in charge is very nice but once the thing are collected everything changes..
They promise to deliver our goods in 48h instead it took them 100h;
Every single box was damage and most of the things inside, you can tell they treat them really bad and careless;
once thing that you are not expected when you contract the service and pay the deposit is that the rest of the money has to pay in cash..so you can't get them back if anything goes wrong;
The driver was very nice, but he is the one who throw thing around badly, the guy is basically a slave of the owner who threaten him to hurt is relatives back home if it doesn't what is ordered to do.
Once my wife received our goods at the beginning she refused to pay the balance due to all the damages until we came to an agreement with the owner; and the owner of the company instead of trying to solve the issues told his man to take with force as many boxes as he could and threaten physically my wife. STAY AWAY FROM THIS GUYS IF YOU WANT TO AVOID PROBLEMS.

Service cost: £795

I am so impressed with the service I received from VanOne. They have been available to me at every step of the process, which really helped to alleviate the anxiety that an international relocation can come with! Not only did they provide me with a reliable, affordable and friendly service, but they were also really happy to work with me in ensuring that the delivery was only made at a time that I could arrange someone to be at home. The online tracking of the van's progress was unfortunately not working, but Lennart kept me updated verbally so that I knew where my things were. My driver was Mitdo and he was so friendly and professional, I felt entirely assured that my possessions would be safe with him. Every step of this process was excellent, and I am really pleased with the experience I had. I recommend VanOne very highly!

Move size: Partial Move Service cost: £1174

Without Andrej, the driver and the customs clearance team, it would be tough to move to France with my British passport. I think more clarity is needed with their customs clearance process. Overall, I had good experience, especially with the driver who kindly helped bring all the heavy goods from the property and load them onto the van. I could not help much because I can't lift heavy items because of the injury I sustained some time ago. I would recommend vanOne if you are looking for simplicity and a low price.

Move size: 1 Bedroom Flat Service cost: £856

I needed to move my belongings from my home in Vantaa, Finland to my new home in London last year. After quotes from several other moving companies, I decided to choose Vanone. I am highly impressed by the company's customer care and relationship with me as a client. It was a very cordial one. On communication, I rate Vanone as very efficient and transparent. Their staff is well-trained, well-mannered and always willing to help. Overall, I have had very good communication and interaction with Vanone staff, before the move, during the move and after my things arrived at destination. We resolved an issue on payment of balance that arose amicably and I was satisfied with the outcome. I have rated this transaction a 5 star and I will definitely recommend Vanone to my friends.

Service cost: £1246